Customer Experience

As we become embedded in an age where customer reviews and referrals reign supreme, customer experience is fast becoming a key differentiator for many organisations.

However, customer demand is changing, particularly how they wish to communicate. They now want to talk to you on their terms, whether that be via their preferred choice of platform or their preferred hour of the day.

Why Connectus for customer experience?

  • Multi-channel approach: Customers can call, text, mail, webchat or tweet and each goes straight to one of your agents
  • Mitigate downtime:Keep your business running round-the-clock, plan and prepare for failure and replace and recover your systems quickly
  • Support compliance and regulation: Integrate with internal systems, archive and retrieve business-critical customer data

Competitive Pricing

Tailoring prices to your budget

100% target availability

Ensuring your connectivity is readily available

Choice of speeds

Internet speeds from 30Mbps to 10Gbps

Rapid Installation

Minimal disruption to your business

Fixed IP Addresses

Better performing with no changes

24/7 Support

We are available whenever you need us

Experienced

Our team boast decades of experience

Reach

We have reach right across the North of England

Contact our Connectivity Experts

Contact Us

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