Brief

NA Legal is a solicitors practice providing business law services based in Armstrong House near Robin Hood Airport in Doncaster.

The firm has seen great success over the course of the year and needed to expand to keep up with customer demand, so decided to open a second office in the business centre.

The company required telephony installation and broadband connectivity to ensure a continued effective communications process for all customers, staff and stakeholders.

Solution

After opening their new office, NA Legal contacted Connectus to visit and perform a site survey to assess the facilities to advise on what telephony system would work best and where the broadband would best be installed.

The Connectus engineers visited to install the communication solutions and within two days everything was fully installed and working to optimum capacity – ensuring no downtime was incurred by the business.

Outcome

NA Legal is now operating two offices to keep up with customer demand. With superfast broadband via Connectus’ full fibre network, the company can ensure they are always on top of their growing workload and dealing with customer enquiries leveraging the new Voice of IP telephony services.

Simon Newman of NA Legal said: “The Connectus team especially their local engineer Andy was great, really knowledgeable and helpful.

“Connectus completed the installation in just under two days which exceeded all our expectations. The service from initial enquiry to installation was just fantastic.

“I wouldn’t hesitate in recommending Connectus to other businesses in and around the Doncaster.”

Andy Marsden, Business Development Director for Connectus said: “We pride ourselves on the top-quality service we deliver to customers, from initial enquiry through to the proactive support we provide via our local team of onsite engineers.

“We would like to wish NA Legal all the best with their continued expansion, and look forward to working with them on an ongoing basis.”