Our Artificial Intelligence (AI) enabled call recording allows you to capture both inbound and outbound calls, giving you the ability proactively listen for key words and phrases, to record, encrypt and securely store the outcomes in an easy to access cloud portal from anywhere in the world with an internet connection.
Not all conversations are the same. GDPR aims to protect a person’s personal data. Call recordings containing Personally Identifiable Information (PII) fall under the scope of GDPR. PII can range from a name, telephone number, email address to sensitive information such as bank details or health issues.