Case Study Branded Items Group

Before we engaged Connectus, like many small growing businesses, our IT and communications structure had developed organically and was disparate and disorganised. One company looked after hosting, another telephones, another Microsoft licensing and another broadband. As a result there was no centralised IT process or structure to assist the company growth strategy. We engaged Connectus primarily because they talk our language, they simplify and explain solutions in plain English, not technobabble and the account management is first class. Their account team initially came out to see us and actually got to know our business before suggesting relevant solutions to help streamline the business. Connectus integrated a VOIP system for the office and took over and set up Microsoft 365 across a number of users. This not only made us more efficient, but saved us money in the process. During the above work, they also took time out to resolve several various frustrating IT issues. What we really like about Connectus, is they are genuinely like an extension of our team. Yes people use that phrase far too often, but this isn’t a meaningless platitude; this company are the real deal when it comes to blending technical excellence with brilliant communication. The speed of support when needed is exceptional and Charlotte and the rest of the team are both personal and knowledgeable. I have and will continue to recommend Connectus with confidence. If you want exceptional communications, IT service and advice, with peace of mind underpinned by cybersecurity expertise – these are your people.

Steve Fairhurst, Managing Director | Branded Items Group