Connectus support network expands for Covid-19 cover
31st March 2020
In these remarkable times of commercial and social disruption, business continuity is crucial if UK SMEs are going to pull together and help push the nation on to a post-lockdown future.
And Connectus is no different – we have reprioritised our support and engineering resources to ensure we can meet any increase in demand for our telephony, remote working and cybersecurity services.
If business is to bounce back, service providers, clients, partners and consumers are going to have to keep the wheels of industry turning while the world learns how to absorb the dramatic effects of the Covid-19 coronavirus.
Connectus CEO Roy Shelton said:
“I want to assure all our customers across all our networks that we are not only continuing to provide proactive and reactive technical support and maintenance services, but we are also increasing our capacity and capabilities.
“As more clients move their workforce to home working, we are here to support them with setup, configuration and ongoing access in order to minimise disruption to business.
“We also advise customers and their staff remain extra vigilant from the increase in cybersecurity threats. We are already experiencing a significant increase in phishing scams from fraudsters claiming to be from banks, the NHS and even HMRC in an attempt to gain access to personal and financial information.
“We wanted to reiterate that point to existing and potential clients as the demand for robust, cost-effective and secure network access increases.”
Connectus Service Desk operations are not affected by the Covid-19 coronavirus pandemic and clients can contact us at any time using the normal channels. We have a team of qualified engineers available to assist with incidents and service requests. Clients can call us on 0330 440 4848 or login to their dedicated client portal to create a ticket for action.