Connectus build new voice platform to meet UK needs

Connectus has announced a new voice proposition following a sequence of strategic industry partnerships.
Building on its exclusive UK-relationship with Swedish-based technology firm Advoco, the firm has built a communications platform based on supporting businesses adopting working practices that aren’t bound by geographic location or cumbersome telephone equipment.
With a mobile-first approach, through an integration with Dubber and AWS, the new platform gives Connectus’ customers and partners access to features including GDPR compliant online call recording and data retrieval, as well as artificial intelligence (AI) for training and marketing.
Working with data centre provider UK Fast via Cirro, multiple site resilience and failover are in place. And with its Session Boarder Controller upgrade (SBC), capacity has been updated and increased for improved security and enablement of AI and recording features.
Duncan Shaw, CTO of Connectus, said: “It’s no secret that many businesses are now choosing to host their communication services using cloud technology and making them accessible to a number of devices, whether fixed or mobile, irrespective of time or location.
“We have designed this platform around those modern business needs, listening to customers and partners that are looking to their technology investments to help build knowledge, train new staff and utilise features such as AI to build business opportunities.
“Working closely with Advoco we have developed our offering to bring a powerful combination of experience and expertise, now overlaid with the additional services from Dubber and UK Fast. We’re looking forward to helping customers reap the benefits in a rapidly changing business landscape.”
Kajsa Lundfall, CEO of Advoco said: “Advoco is looking forward to working with Connectus in the UK market. This is a perfect match as both companies share a common view of bringing a simple and yet powerful and modern cloud telephony solutions for the mobile worker. With Connectus we have knowledge and experience in place and can bring a powerful solution to customers”

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